To help readers, NTT Ltd has offered seven predictions to help readers gain a quick overview of technology trends that will impact business and cyber resilience.

    1. AIOps will streamline networking operations
      AIOps has advanced to the point where the idea of a completely automated, lights- out Network Operations Center is quickly catching on. Over the next 12 months, networking firms will further embed AIOps into their broader operations to improve network quality, support their engineers, and modernize infrastructures.
    2. AI will drive investment in data center infrastructure greening
      AI is accelerating data center power consumption, and this is expected to double and triple in the coming years. The increase in cooling requirements and regulatory net zero targets will drive more investments in newer, better infrastructure cooling methods.
    3. Sustainability will be integral to all new tech solutions
      In 2024, sustainability will have a much greater impact on which technologies that IT teams will pilot, invest in, procure and scale — particularly as net zero regulations evolve and tighten.
    4. Optical networking will get closer to mainstream
      The increased focus to improve network efficiency, reliability, sustainability and future readiness is expected to bring optical networking to the fore in 2024. Experiments in Japan have shown progress in achieving 1.2Tbps data transmission rates over a distance of 336km.
    5. IoT ecosystems will boost private 5G and Edge adoption
      The combination of IoT, private 5G, and edge computing will enable organizations to gain real-time insights and make better decisions. With enterprises accelerating digitization efforts, more connectivity and even more devices are needed. The Edge will significantly grow in importance as enterprises need data to feed analytics platforms powered by AI/ML. Increased automation due to labor shortages, computer vision, and digital twins will be key use cases driving the need for robust edge capabilities.
    6. Human skills will be essential for the uptake of AI
      Despite the use of automation and AI to boost customer experience, customer journeys will still require some form of human intervention.
    7. “Invisible” cloud infrastructure will start to go vertical
      When working well, multi-cloud environments can become more integrated, simplified and effectively “invisible”. That will start becoming more common in 2024, when more vertical-specific (industry-optimized) cloud solutions, Platform-as-a-Service, and Infrastructure-as-a-Service layers to meet specific and specialized industry use cases. In this way, the bespoke cloud infrastructure will let firms focus on business outcomes rather than on the technology itself.