In addition to keeping pace with regional cyberattack trends and accelerated industry digitalization, the bank wants to build stronger customer trust.

In the wake of growing cyber threats in the global financial services industry and especially in Indonesia, the country’s largest bank, PT Bank Rakyat Indonesia (BRI), has adopted new AI and behavioral analytics technology to secure critical banking operations and data for its growing customer base.

With more than 120m deposit customers and more than 13m borrowers, protecting not only clients’ finances and also their personal data is a top priority for the IT team at BRI.  

According to Muharto, Information Security Senior Vice President, BRI, the adoption of advanced cyber technology “will further our goal to deliver a secure environment built on industry standards and leading-edge technology that will both reinforce public trust and support our business goals.”

Using AI and behavioral analytics in the network detection and response (NDR) solution it has adopted, as well as line-rate decryption of the most commonly exploited protocols, the bank can now rely on complete east-west visibility, real-time threat detection inside the perimeter, and intelligent response at scale.

According to Muharto, the ExtraHop NDR solution was chosen as it was deemed able to offer the expected functionality, simplicity of user interface and “vast detection and monitoring capabilities” to give its team an edge against even the most advanced threats. These threats include supply chain and zero day attacks, and advanced persistent threats, on top of the other phishing, insider and DDoS attacks. Also, while not all NDR solutions decrypt network traffic, the most advanced solutions provide secure decryption capability to help identify threats hiding within encrypted traffic.

The BRI IT team is now expected to detect security threats quickly and prioritize what alerts and warnings of unwanted network activities require immediate action. In addition, dashboard access management and customization will facilitate the IT security team’s ability to deliver up-to-date reports to senior executive management.