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True IDC Applauded by Frost & Sullivan for Achieving Strategic Customer Wins through Continued Expansion to Address Demand with Its Data Center Services

With its ability to develop solutions that respond to clients’ needs, True IDC cements its position as a leader in Thailand’s data center service segment.

SAN ANTONIO, July 6, 2022 /PRNewswire/ — Frost & Sullivan recently evaluated the Thailand data center services industry and, based on its findings, recognizes True Internet Data Center Co. Ltd (True IDC) with the 2022 Thailand Data Center Services Company of the Year Award. The company focuses on sustainability in data center design and operations through improved energy efficiency, to differentiate in the highly competitive market. The leading data center and cloud services provider in Thailand offers end-to-end digital infrastructure. True IDC stands out in the industry based on its formidable channel partnership program, industry-leading certifications, software-defined network that promotes an exceptional service-level agreement standard (99.999%), and customer portal that extends top-tier cloud billing and advisory services. As part of its partnership program, True IDC works with best-in-class partners, including Alibaba, Amazon Web Services, Avaya, Cisco, Google, Huawei, Microsoft, Tencent and VMware.

True IDC achieved strategic customer wins based on its continued expansion to address demand, in addition to its value proposition for integrated offerings and focus on operational excellence and innovation. The company's impressive growth momentum and trajectory testify to its leadership, providing clients with greater value and enabling the company to capture market share.
True IDC achieved strategic customer wins based on its continued expansion to address demand, in addition to its value proposition for integrated offerings and focus on operational excellence and innovation. The company’s impressive growth momentum and trajectory testify to its leadership, providing clients with greater value and enabling the company to capture market share.

True IDC’s infrastructure expansion investment enabled it to achieve above-industry revenue growth in 2021, and its four data centers are strategically located in North Muangthong, midtown Pattanakan, midtown Ratchada, and East Bangna, strengthening its domestic reach. The company’s fifth facility in Yangon, Myanmar, provides services beyond the borders of Thailand. The company leverages a one-stop-shop approach to continue expanding and enhancing its data center and cloud services offering. Bangna is an alternative site to Bangkok because of its economic cost of land, infrastructure, and network connectivity that supports high-scale data operations. As a result, True IDC is developing an East Bangna data center hub of four buildings as a data center campus. The first phase on eight acres of land started in 2018, while the second uptime-certified building is set to start working in 2022.

According to Nishchal Khorana, Vice President and Global Program Leader, ICT at Frost & Sullivan, “True IDC has plans to expand its Myanmar data center in Yangon and targets Malaysia, Vietnam, and Cambodia for future expansion. It has already contracted teams to acquire land for its development plans in Vietnam and Cambodia.”

Furthermore, True IDC offers customer value as a strategic imperative to complement its extensive expertise and best-in-class capabilities. The company’s premium colocation offerings meet the growing business demand of medium-to-large enterprises and government agencies. True IDC brings the control, operation, and surveillance features of its five data centers under a single roof through its Regional Command Center. The software-defined fabric network eliminates boundaries between data centers to enable seamless resource sharing and to reduce latency, leading to guaranteed service continuity and optimal availability. The company works closely with customers to assess their needs and customize their solutions for seamless execution. True IDC’s purpose-built service allows customers to devise their equipment arrangement and energy consumption, while internationally recognized certifications enable customers to run their businesses with ease. As a result, True IDC continues to establish ongoing trust with customers for long-lasting relationships that extend throughout service lifecycles. The company enhances customer experience value through the following:

  • Green, sustainable data centers and an eco-friendly operation system
  • Transparent and reliable relationships with global customers (hyperscalers and enterprises) to address risks and safeguard customer data
  • Integration of artificial intelligence (AI) and machine learning (ML) tools within the system to add predictive capabilities; improve the efficiency in power utilization; and foster proactive, preventive maintenance
  • A portal that enables customers to place and track requests for changes or extra services for a seamless experience
  • Technology backbone at its interactive data and cloud data centers

“True IDC excels with its strong leadership focus that incorporates customer-centric strategies and exemplifies best practices implementation. The company remains a trusted partner, earning a reputation for offering the overall best in the data center services industry,” said Khorana.

The company achieved strategic customer wins based on its continued expansion to address demand, in addition to its value proposition for integrated offerings and focus on operational excellence and innovation. True IDC’s impressive growth momentum and trajectory testify to its leadership, providing clients with greater value and enabling the company to capture market share. With its strong overall performance, True IDC earns Frost & Sullivan’s 2022 Thailand Company of the Year Award in the data center services industry.

Each year, Frost & Sullivan presents a Company of the Year award to the organization that demonstrates excellence in terms of growth strategy and implementation in its field. The award recognizes a high degree of innovation with products and technologies and the resulting leadership in terms of customer value and market penetration.

Frost & Sullivan Best Practices Awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.

About Frost & Sullivan

For six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion.


Kala Mani. S.
P: +603.2023.2037

About True IDC

True IDC is the leading carrier neutral data center and cloud service provider in Bangkok, Thailand and throughout major territories in ASEAN. It offers superior colocation services, connectivity services, cloud services and professional services with the most numbers of internationally-recognized certifications and consecutive global awards. True IDC partners with best-in-class technology providers including Alibaba, Amazon Web Services, Avaya, Cisco, Google, Huawei, Microsoft, Tencent and VMware to deliver the end-to-end digital infrastructure experience to its customers in all business verticals. Contact us at:


Waraporn Nintiem
M: +66 80 441 4211


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Singapore Grows Trust in the Digital Environment

Launches the National Digital Trust Centre and co-creates the future of AI standards and governance with global partners through A.I. Verify

SINGAPORE, June 1, 2022 /PRNewswire/ — At the ATxAI conference, a part of Asia Tech x Singapore (ATxSG), Mrs. Josephine Teo, Singapore’s Minister for Communications and Information announced the launch of the Digital Trust Centre (DTC) to lead Singapore’s research and development efforts for trust technologies, and support talent development in this space. She highlighted that as technology evolves, new risks will emerge. Therefore, it is important to invest in trust technologies[1] such as Privacy Enhancing Technologies (PETs) that preserves data privacy while the data is being analysed, as well as trustworthy AI technologies which help verify and explain the expected performance of AI systems.

About the Digital Trust Centre

The Centre is funded by a S$50 million investment from the Infocomm Media Development Authority (IMDA) and the National Research Foundation (NRF) under the Research, Innovation and Enterprise (RIE) 2025 plan[2]. Hosted by the Nanyang Technological University, the Centre is a national effort to focus on four key areas of trust technologies. To achieve this, DTC will embark on the following:

  • Trust Tech Research – Enable Institutes of Higher Learning and Research Institutes to pursue research excellence in Trust Technologies and drive local and international collaborations.
  • Trust Tech Innovations – Encourage academia and enterprises to co-develop and mature research ideas into market-ready solutions.
  • New sandbox environment – Enable businesses to experiment with Trust Technologies to alleviate challenges with data sharing. 
  • Deepen local capabilities – Nurture 100 R&D talents in digital trust.

Singapore stepping up its contribution to GPAI through the DTC

Singapore is a founding member of the Global Partnership on Artificial Intelligence (GPAI), which is a multi-stakeholder initiative that fosters international cooperation to bridge the theory and practice in AI. Singapore contributes actively to GPAI through expert groups such as data governance and commercialisation. Singapore plans to step up its contributions to GPAI through the DTC.

To this end, IMDA and the International Centre of Expertise of Montreal for the Advancement of Artificial Intelligence (CEIMIA) signed a Memorandum of Understanding today for one of the world’s first cross-border collaboration on PETs. Under this, solutions will be developed to demonstrate how PETs can overcome privacy and compliance challenges for organisations building novel applications that leverage cross-organisation and cross-border data. The experience will guide future research and development, business adoption of PETs and contribute towards the development of international standards.

The DTC will be the implementation partner for this collaboration between the IMDA and CEIMIA, which is one of the two centres of expertise for GPAI.


Co-creating standards for Trustworthy AI with industry

A.I. Verify, the world’s first AI Governance Testing Framework and Toolkit, was launched at the recently concluded World Economic Forum Annual Meeting in Davos, Switzerland. A result of close collaboration with global industry partners, ten companies[3] from different sectors were involved in the testing of its Minimum Viable Product and feedback process.

Minister Teo announced Singapore’s intention to work with an even wider group of stakeholders through an international pilot to enhance A.I. Verify, co-develop benchmarks and better methods of verifying trustworthy AI, and devise more effective ways to explain what factors affect the behaviour of AI applications to internal stakeholders, business partners and customers.


Singapore furthers regional cooperation

Singapore and Association of Southeast Asian Nations (ASEAN) members won the top award at the World Summit on the Information Society (WSIS) Prizes Ceremony 2022 in the category of “International and Regional Cooperation” for its ASEAN Data Management Framework (DMF) and Model Contractual Clauses for Cross Border Data Flows (MCCs).

This initiative was led by Singapore as Chair of the ASEAN Working Group on Digital Data Governance, and developed in consultation with ASEAN businesses. The toolkits will help businesses in ASEAN transact and collaborate in the digital economy with ease and confidence. DMF provides a step-by-step guide for SMEs to put in place a data management system with data governance structures and safeguards. MCCs are template contractual terms and conditions that may be included in the binding legal agreements between businesses transferring personal data to each other across borders. This reduces compliance costs and saves time required for lengthy contract negotiations, especially for SMEs while ensuring personal data protection when data is transferred across borders.

Minister Teo also signed a Memorandum of Understanding (MOU) on digital cooperation with H.E. Abdul Mutalib Yusof, Brunei’s Minister of Transport and Information, as part of Singapore’s robust network of digital economy government-to-government MOUs in the Asia Pacific region and beyond, to advance collaboration in the digital economy and digital connectivity.


Highlights of ATxSummit Day 2 – Inspiring Women in Tech

At ATxInspire – SG Women in Tech, Minister Teo was joined by H.E. Bolor-Erdene Battsengel, Secretary of State, Ministry of Digital Development and Communications, Mongolia, H.E. Makishima Karen, Minister of Digital Agency. Japan and Ms. Jessica Tan, Co-Chief Executive Officer, Ping An Group. They spoke on the changing roles of women in tech as well as efforts to attract, retain and develop women to support the tech sector.


About the Infocomm Media Development Authority (IMDA)

The Infocomm Media Development Authority (IMDA) leads Singapore’s digital transformation by developing a vibrant digital economy and an inclusive digital society. As Architects of Singapore’s Digital Future, we foster growth in Infocomm Technology and Media sectors in concert with progressive regulations, harness frontier technologies, and develop local talent and digital infrastructure ecosystems to establish Singapore as a digital metropolis.


[1] Trust Technologies help augment systems in the areas of privacy, accountability, identity, integrity, fairness, safety, and compliance. For instance, technologies for the privacy-enabled exchange of data and to evaluate the trustworthiness of digital systems.

[2] Under the RIE 2025 plan, the Singapore government has committed S$25 billion to research, innovation and enterprise, to take Singapore to the next stage of its development,

[3] Amazon Web Services, DBS Group, Google, Meta, Microsoft, Singapore Airlines, Singtel-NCS/LTA, Standard Chartered Bank, UCARE.AI, and X0PA.AI.


For media queries, please reach out to:

Sangeetha Kannan, OPRG for IMDA

Tel: +65 8769 5324 | Email:

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