The Thai digital transformation enabler is leveraging AI/ML to reduce the alert noise and boost the defense team’s productivity and vigilance.

To strengthen its defence against a landscape of growing cyber threats, a digital transformation enabler in Thailand has turned to AI to automatically filter and reduce high levels of false positive alerts via machine learning and allowing its security team to only focus on critical incidents.

Notably, today’s security teams are tasked with protecting progressively sophisticated, fast-paced cyberattacks. Yet, the ever-expanding attack surface — combined with evolving and evasive attacker methods and increasing security analysts’ workload — result in a vicious “spiral of more” that is preventing security teams from effectively securing their organization.

That is perhaps why Tithirat Siripattanalert, Group CISO and CDO, True Digital Group commented: “Organizations in Thailand have been bearing the brunt of cyberattacks. The persistence of these threats highlights the ongoing need for (us) to remain ever vigilant and heighten our cyber risk management posture. Previously, we found the overwhelming amount of false positive alerts particularly problematic as they took up additional time for our security operations center (SOC) team to investigate.”

By working with an AI vendor, the firm is now able to filter out the alert noise and stay focused on cyber vigilance. “We can now identify suspicious activities in real-time which (our) previous traditional technology (solution) wasn’t able to.” Siripattanalert said.

The AI solution helped the firm’s defenders to prioritize the most urgent alerts and rapidly analyze abnormal behavior.

Said David Sajoto, Regional Vice President (Asia Pacific and Japan), Vectra AI, the vendor providing the AI cybersecurity solution: “As enterprises shift to hybrid and multi-cloud environments, SOC teams are continuously finding themselves victims to more and increasingly unsustainable attacks. Our (AI solution) is already delivering targeted visibility across True Digital’s network, reducing the noise and improving operational efficiencies. We look forward to extending the relationship further to support their corporate customers.”