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Three strategies for closing the gap between backup and real recovery readiness

By Chua Chee Pin, Area Vice President (ASEAN, Hong Kong and Taiwan), Commvault | Tuesday, April 14, 2026, 5:00 PM Asia/Singapore

Three strategies for closing the gap between backup and real recovery readiness

Treating disaster recovery as a core business capability, not background IT, can ensure that backup and recovery remain tightly linked, effective.

With advancements in ransomware tactics, one uncomfortable truth today is: having backups does not mean an organization can recover fully, especially under attack.

Many enterprises only discover this gap when they are already in crisis. Backups that were never tested. Restore processes that exist only on paper. Dependencies that were never mapped end-to-end. In a ransomware incident, those weaknesses surface at the worst possible moment, when decisions must be made quickly and with incomplete information.

Attackers now assume that backups are part of the victim organizations’ defense, and actively target them by seeking high‑level access, disrupting restoration systems, and removing clean recovery points before organizations even realize what is happening.

Backup and recovery as distinct challenges

The scale of the problem has become more apparent. Many organizations that reported experiencing cyberattacks in the past year experience challenges recovering most of their data. That gap helps explain why ransomware incidents so often lead to extended outages, operational paralysis, and difficult conversations about disaster recovery at board level.

Yet, many organizations implement these well‑established protocols inconsistently, often leaving gaps between design and practice.

The question these leaders should be asking is not “Do we have backups?” but “Can we recover quickly and safely while an attacker is still present?”

The difference between backup and recovery is more than semantics. Backup is about copies of data. Recovery is about restoring services, in the right order, within an acceptable timeframe, and with confidence that the data being restored is clean.

That distinction matters even more now because attackers have adapted:

  • They no longer focus only on encrypting production systems
  • They increasingly target backup repositories, management consoles, and administrator credentials
  • If recovery systems are compromised, backups may exist but be unusable. When that happens, organizations face stalled operations, missed deliveries, delayed customer service, and rapidly escalating costs for every hour systems remain down

Three practical shifts to improve recovery

Many organizations are confident that backups exist somewhere. Far fewer are confident they can restore at scale, under pressure, while systems are degraded and teams are stretched. That confidence gap is what ransomware exploits.

Closing that gap does not require radical new technology. It requires treating recovery as a core business capability rather than a background IT task. This includes backup verification procedures to ensure recovery readiness remains more practice than aspiration. How?

  1. Strengthen recovery design using the 3‑2‑1‑1‑0 rule. Then add what ransomware has made essential: ensure one immutable copy is made, and aim for zero surprises by running automated checks and regular restore tests. This forces leadership teams to identify which systems must be restored first, and whether recovery still works if attackers gain administrator‑level access.
  2. Protect recovery points with immutability. When backups cannot be altered or removed until a set time has passed, organizations have a far better chance of finding clean data to restore. Immutability is not a silver bullet, but it significantly raises the bar for attackers, and reduces the risk that recovery options disappear during an incident.
  3. Monitor backup environments for early warning signs. Backup systems themselves need oversight. Sudden configuration changes, spikes in deletion attempts, or unusual job activity can signal compromise. Earlier detection shortens the time between intrusion and response, improving the odds of restoring services before damage spreads.

Addressing attitudes in recovery frameworks

Recovery depends on coordination between teams across not just IT, but security, legal, communications, and business leaders.

Roles, escalation paths, and decision rights need to be defined and practiced in advance — to align all stakeholders in terms of accountability, attitude and team-think. In a crisis, clarity matters. Confusion costs time, and time is the one thing organizations do not have during a ransomware incident.

With the right disaster recovery culture, well‑maintained backup data by all business functions can also enhance preparedness, crisis management, and post-crisis investigation. Comparing current systems with known‑good versions helps teams understand what changed, what can be trusted, and what needs to be rebuilt. That insight reduces pressure to make rushed decisions, and helps leaders balance speed with caution with a holistic perspective.

Especially, with automation and AI become more embedded in operations, the importance of reliable data recovery increases. If data cannot be trusted or restored, the systems that depend on it — including AI‑driven processes — can become liabilities rather than assets.

Regulatory expectations are also evolving. In this environment, backup and recovery are no longer just technical safeguards. They are part of how organizations demonstrate preparedness, accountability, and continuity. Recovery readiness is becoming a baseline expectation, not a differentiator.

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