Over-reliance on passwords negatively impacts end-user productivity.

The typical employee user loses about 12.6 minutes per week entering or resetting passwords. For an organization with 48 workweeks in a year, this can translate into $284 per employee lost annually on passwords, assuming an average wage of $28.44/hour in the United States.

In addition, the average number of helpdesk calls a typical employee makes in an organization is about 216. About 30% of those calls are related to passwords. At the average cost of $70 per helpdesk call, this could translate into an annual helpdesk cost of $441 per employee.

Single sign-on (SSO) enables organizations to eliminate password sprawl, implement more robust credential controls, and use a single secure identity for all the organizations’ applications, endpoints, and resources. This not only helps increase user productivity and improve user experience but also helps reduce helpdesk costs and IT burden.

However, not all SSO solutions are created equal, and choosing the right one can be a challenging process. This paper discusses the top 10 considerations that will help you to select the best SSO for your organization.